The firmware update for Wyze Floor Lamp fails.

Problem

You're trying to update the firmware for Wyze Floor Lamp, but the update times out and/or fails.

Troubleshooting Steps

  1. From the fail screen, back out of the Wyze app.
  2. Force close the Wyze app.
  3. Move so that your phone is next to the floor lamp before updating.
  4. Open the app, click Wyze Floor Lamp > Settings gear > Device Info > Firmware Version.
  5. Try the firmware update again.
Have more questions? Submit a request