My Wyze thermostat is blowing hot air instead of cool air.

Presents as: You have turned on the AC, but hot air is blowing out. 

 

Troubleshooting:

 

If you have a heat pump system, you’ll want to navigate to the Wyze thermostat settings and enable Swap Heat and Cool.

 

If you are still experiencing issues after that, or you don’t have a heat pump, please try the following:

  • Make sure your thermostat firmware is up to date.
    • Navigate to the Account Tab > Firmware Update.
    • Please update your thermostat if it indicates that it is needed. 
  • Perform a factory reset, and set your thermostat up again.
    • To factory reset, press and hold the control wheel for 10 seconds.
  • If all else fails, uninstall your thermostat wiring, wait 30 seconds, and then reinstall the wiring using the Wyze app. 
Have more questions? Submit a request