Presents as:
Static or distorted audio when trying to use the Wyze buds pro.
Troubleshooting:
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Confirm the Wyze app is up to date.
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Confirm the Wyze Buds Pro Firmware is up to date.
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Make sure the phone/device's Bluetooth is turned on.
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Try disconnecting the Bluetooth, and reconnecting.
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Move closer to the Bluetooth device.
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Make sure the Buds Pro is charged.
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Wired Charging: recommended charge time is at least 2 hours.
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Charging times using a wireless charging pad will differ depending on the pad used, but the charge time should not vary too much.
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Try a factory reset, and set the Wyze Buds Pro back up in the app.
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With the Buds in the case, Press and Hold the button for 20 seconds.
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Submit a log:
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In the Wyze app, tap Account > Wyze Support > Submit a log
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Select the product family.
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Fill the form accordingly.
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Confirm send log files is checked off
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Tap submit
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