No power

Presents as:: My Buds Pro will not power on

 

Troubleshooting:

  1. Make sure the Buds Pro is charged. 

    • Wired Charging: recommended charge time is at least 2 hours. 

    • Charging times using a wireless charging pad will differ depending on the pad used, but the charge time should not vary too much. 

    • Try a 15-minute quick charge, then reconnect to Bluetooth and try again.

  2. Try a factory reset, and set them back up in the Wyze app.

    • With the Buds in the case, Press and Hold the button for 20 seconds.

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