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My Wyze Buds will not turn on.

Problem

Your Wyze Buds will not turn on at all, they have no power.

Troubleshooting

  1. Make sure your Wyze Buds are fully charged. 
    • Place them in the charging case, and charge for at least 2 hours.
    • Use the included wired charger.
  2. Factory reset your Wyze Buds, then set them up again in the Wyze app.
    • With the buds in the case, press and hold the reset button for 20 seconds.
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