The second camera on my Wyze Cam Floodlight is not detecting motion.

Problem

The second Wyze Cam v3 that is connected to the extra USB port on your Wyze Cam Floodlight is not detecting motion.

Troubleshooting

1. Confirm that your Wyze app is up to date.
   1. In your Wyze app, navigate to the Account tab > tap About.
   2. Your current app version will be listed beneath the Wyze logo. 
   3. Compare your app version to the latest app version listed on our Release Notes & Firmware page.
   4. If you find that your Wyze app is out of date, head over to your mobile device’s app store, and update the Wyze app.
2. Check that both your Wyze Cam v3 and Wyze Cam Floodlight’s firmware are up to date.
   1. You can check this by going to the Account tab > Firmware Update.
   2. If there is an update available for the devices, please move forward with updating them.
3. Ensure all wiring is secure, including the wire connecting the second Wyze Cam v3 to your Wyze Cam Floodlight.
4. Verify that your second camera is set to detect motion.
   1. In the Wyze app, select the Wyze Cam v3 that is attached to the floodlight’s extra USB port.
   2. Navigate to the settings > Event Recording.
   3. Toggle on Detects Motion.
5. Adjust the second camera’s detection settings.
   1. In the Wyze app, select the Wyze Cam v3 that is attached to the floodlight’s extra USB port.
   2. Navigate to the settings > Detection Settings.
   3. Under Motion Detection Sensitivity, set the slider to 100.
   4. Tap Detection Zone then toggle it off while testing.
6. Power cycle the floodlight and camera. 
   1. Start by flipping the breaker to the off position. 
   2. Wait 5-10 seconds, and then turn the breaker back to the on position. 
7. Factory reset your Wyze Cam v3. 
   1. Remove any microSD card inserted into the camera.
   2. With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds until the status light on the front of the camera turns solid red.
   3. Once the status light starts flashing red, set up the camera and floodlight as new.