Articles in this section

I have the original Wyze Video Doorbell. What do I need to know?

Thanks for upgrading for Wyze Video Doorbell v2!

Because Wyze Video Doorbell v2 doesn't bypass your existing mechanical chime, but works with your chime, it's important that you remove the old doorbell and wires first.

Before installing your new Wyze Video Doorbell v2, remove the jump wire/fuse wire inside your chime box. If you don't, your existing chime may not ring.

After removing your previous doorbell, and the wires from the chime box, follow the Wyze Video Doorbell v2 Installation Guide to get your new device set up!

Was this article helpful?
0 out of 0 found this helpful