Articles in this section

Wyze Video Doorbell v2 Chime Compatibility Check

Wyze Video Doorbell v2 is compatible with nearly every mechanical chime out there, even broken ones. But here's how to double-check if your existing chime is compatible with this doorbell.

1. Check your Transformer and Voltage

Wyze Video Doorbell v2 requires a power input of 16-24V AC. If your chime is battery-powered, then it is NOT compatible with this doorbell.

If your chime is AC-powered, please check your transformer (near your chime box) to see if the power output is within the required range. If it is not, your chime system is NOT compatible with this doorbell.

Battery-powered chimes: A transformer:
battery powered chime.jpg

If you cannot find a transformer, your house may have an Integrated Chime system. This means the device is integrated Chime & Transformer into one part. Though some of these systems will also provide low output voltage within the required range. Due to complicated circuit designs, they are still NOT compatible with DBV2.

An integrated chime from Nicor:

 

Integrated chime systems take an 110V input directly. Please DO NOT make any changes to it without a license/permit.

2. Check your Chime Box Terminal

When checking your chime box, you will typically find 2 or 3 screws connected to wires labeled “FRONT”, “BACK/REAR”, and “TRANS” (or simply “F”, “R”,” T”). These are called terminals.

If your terminals have different labels (“0”,”1”,”2”), please check the Wyze Video Doorbell v2 Quick Start Guide to identify the wires and set up your chime in the Wyze app.

If you chime has terminals labeled “Computer” or“COM," this means the chime could be a chip-controlled chime system and will be NOT compatible with Wyze Video Doorbell v2.

3. Check your Chime Striking Type

Mechanical chimes have a chime sound caused by a mechanical movement, typically by a striking metal reed. If your chime makes a short "ding" or "ding-dong" sound, then it's a typical mechanical chime and should be compatible with Wyze Video Doorbell v2.

However, some older chimes make a long or slow series of striking sounds like “ding... ding... ding... ding." In these chimes, the striking parts move multiple times while chiming, instead of one short burst. Due to this different powering and cut off mechanism, these chimes are NOT compatible with Wyze Video Doorbell v2. 

Wyze Video Doorbell v2 and its Wyze Doorbell Chime Controller are not compatible with:

Side-knocking round chimes Vintage long chimes
side-knocking doorbell chime.jpg vintage long chime.jpg

 

If you have one of the chime types shown above, we suggest picking up our Wyze Video Doorbell Pro. Wyze Video Doorbell Pro bypasses your existing chime, and pairs with its own chime via Bluetooth®

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.