Articles in this section

Updating your Wyze Video Doorbell v2 Firmware

For the best Wyze Video Doorbell v2 experience, we recommend you keep your firmware up-to-date. Follow the steps below for how to update your Wyze Video Doorbell v2.

To update your Wyze device:

  1. In the Wyze app, tap Account > Firmware Update.
  2. Tap Update next to your device.
    • Don't see Update? You're already up to date! 
    • Update multiple Wyze devices at once by tapping Update[#] at the top of the screen.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.