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There are no voice prompts while setting up my Wyze Cam v4.

Problem

There is no voice prompt after pressing the setup button on the camera.

 

Troubleshooting

  1. Ensure you are not daisy-chaining the camera.
    1. If so, plug the camera directly into a wall outlet for setup.
  2. Make sure you are fully pressing and holding the setup button on the bottom of the camera until you hear “ready to connect”.
    1. This should take no longer than 10 seconds.
  3. If there is no voice prompt and the status light is solid red:
    1. Make sure there is no microSD card inserted in the camera.
    2. Ensure you are using the original power cable and adapter that came with the camera.
      1. If you are using the original power cable and adapter, try another power cable and adapter if you have one.
    3. Power cycle Wyze Cam v4 by unplugging it from its power source for 5 seconds and then plugging it back in.
    4. Plug the camera into a different power outlet.
  4. If there is no voice prompt but the status light is not solid red, attempt setup using Understanding your Wyze Cam v4's Status Lights as a reference.
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