Articles in this section

Should I connect the plug-in mount to a power source before installing the floodlight camera?

No, DO NOT power the plug-in mount until the floodlight camera is completely wired and properly installed on the mount.

WARNING. Risk of electrical shock.

Before connecting the plug-in mount to the outlet: Secure your mounting plate to the wall, then wire your Wyze Cam Floodlight to the mount. After installation is complete, plug the plug-in mount it into the outlet. 

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.