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Wyze Floodlight Cam Plug-In Mount Troubleshooting

Power Issues

Problem

Your Wyze Floodlight Cam Plug-in Mount won’t power on your Wyze Cam Floodlight.

Troubleshooting

  1. Remove the device from power. 
  2. If possible, verify if the power outlet has a normal power supply of 110-120V AC.
  3. Ensure the devices are not visibly damaged.
  4. Try a different outlet.
  5. Ensure that Wyze Floodlight Cam Plug-in Mount was installed properly by following the steps in our Wyze Floodlight Cam Plug-in Mount Installation Guide.
    • If you’re ever unsure when dealing with wiring or power, we recommend reaching out to a licensed electrician at your discretion. 
  6. If possible, try a different Wyze Floodlight Cam Plug-in Mount.
  7. If possible, try a different Wyze Cam Floodlight. 
  8. If possible, try wiring Wyze Cam Floodlight to a junction box.

Other Issues

For all other troubleshooting, please follow the troubleshooting provided for the attached Wyze Cam Floodlight.

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