Articles in this section

Wyze Lock Installation Guide

Installing your new Wyze Lock is meant to be as straightforward as possible. If you do run into any trouble with the process outlined on this page though, check out our Troubleshooting section for tips on getting things installed properly.

If you're unsure of whether Wyze Lock will work with your current deadbolt, we've got you covered with our Wyze Lock Compatibility Guide.

What’s in the box?

  • 1x Wyze Lock
  • 1x Mounting Plate
  • 4x Lock Adapters
  • 4x AA Batteries
  • 1x Adhesive Strip

Required Tools

  • 1x Philips Screwdriver

To install your Wyze Lock:

  1. Use the supplied adhesive strip to hold the outside of the lock in place
    77558378_max.jpg
  2. Unlock your installed deadbolt
  3. Use your screwdriver to remove the screws from your existing deadbolt’s thumb-latch
    • Also remove any additional back plates at this time if there are any
      77558364_max.jpg
  4. Insert the screws from Step 3 into the Wyze Lock Mounting Plate
    77558366_max.jpg
  5. Attach the Wyze Lock Mounting Plate in place of the old thumb-latch. Making sure the plate is level, tighten the screws until snug
    • Make sure not to over-tighten the screws, as this can damage the threading and make removal difficult in the future
      77558367_max.jpg
  6. Find and install the included adapter which fits the tailpiece of your lock. Reference the chart in the Wyze app to determine which works with your deadbolt
  7. Remove the front plate by pulling from the notch on the bottom of the Lock
    77557813_max.jpg
  8. Place the Wyze Lock on the Mounting Plate, adjusting the knob as necessary to get it to align with the adapter
    77557819_max.jpg
  9. Check to make sure that the lock is flush with the door, and can be both locked and unlocked with the thumb-latch
    • If the lock can't be turned at this point, remove it and rotate the thumb 90-degrees and try again
      77557824_max.jpg

  10. Once you’re confident that everything is aligned, tighten the 2 pre-installed screws inside the battery compartment until snug, taking care not to over-tighten them
    77557826_max.jpg
  11. Install the included 4x AA batteries taking note of orientation, then fold the battery latches down
    77557831_max.jpg

Once your lock is successfully installed, the next step is to move on to setting it up. Check out our Wyze Lock Setup Guide here.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.