Problem
You're using the Voice Commands for Alexa to control your Wyze devices, but they aren't working. Your device isn't responding to the voice command.
Troubleshooting
- Check that your Wyze device is connected to Wi-Fi.
- In the Wyze app, check that they're online.
- Have you changed your Wyze account password?
- Try re-enabling the Wyze skill in the Alexa app, and logging in with your new details.
- Make sure your Wyze device is turned on and powered.
- Ensure that you are clearly calling the camera by its correct name.
- Try renaming your device in the Alexa app to something simple.
- Names like "living room light" or "garage door" are easy to understand.
- Disable, then re-enable the Wyze Skill in the Amazon Alexa App.
- On the top left, tap Menu > Skills & Games > Your Skills > Wyze > Disable Skill > Disable.
- Return to the Wyze Skill and tap Enable to Use. Sign into Wyze and tap Done.
- For additional troubleshooting, see Alexa Quick Fixes or Alexa Help.