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Amazon Alexa app says "Waiting for Wyze"

Brenda

Updated April 04, 2024 22:33

Problem

The Amazon Alexa app shows the error "Waiting for Wyze."

Troubleshooting

Check if you have a firmware update.
- From the Wyze app, go to Account > Firmware Upgrade.
  If your Wyze device doesn't have Up to Date next to it, tap Upgrade All.
Check if your Wyze app is up to date.
- On Android, go to the Google Play Store. Update the Wyze app if needed.
- On iOS, go to the Apple App Store. Update the Wyze app if needed.
Check if your Amazon Alexa app is up to date.
- On Android, go to the Google Play Store. Update the Wyze app if needed.
- On iOS, go to the Apple App Store. Update the Wyze app if needed.
Disable, then re-enable the Wyze Skill in the Amazon Alexa App.
1. On the top left, tap Menu > Skills & Games > Your Skills > Wyze > Disable Skill > Disable.
2. Return to the Wyze Skill and tap Enable to Use. Sign into Wyze and tap Done.

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