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Amazon Alexa app says "Waiting for Wyze"

Problem

The Amazon Alexa app shows the error "Waiting for Wyze."

Troubleshooting

  1. Check if you have a firmware update.
    • From the Wyze app, go to Account > Firmware Upgrade.
      If your Wyze device doesn't have Up to Date next to it, tap Upgrade All.
  2. Check if your Wyze app is up to date.
  3. Check if your Amazon Alexa app is up to date.
  4. Disable, then re-enable the Wyze Skill in the Amazon Alexa App.
    1. On the top left, tap Menu > Skills & Games > Your Skills > Wyze > Disable Skill > Disable.
    2. Return to the Wyze Skill and tap Enable to Use. Sign into Wyze and tap Done
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