Problem
In the Wyze app, Wyze Plug Outdoor is offline and cannot be managed.
Troubleshooting Steps:
- Check if your WiFi connection is strong and working properly.
- With your phone or tablet connected to the same WiFi as the outdoor plug, try to use the Internet.
- If you cannot use the Internet, your WiFi may be offline or weak. Try moving the outdoor plug closer to your WiFi, or restart your router.
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Reconnect the outdoor plug to your network.
- Unplug the device from the outlet, then plug it back in. Wyze Plug Outdoor will attempt to reconnect to the WiFi immediately.
- Factory reset the outdoor plug.
- Long-press one of the power buttons for 5 seconds. Then retry the Wyze Plug Outdoor Setup Guide.
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If it's still offline, move the outdoor plug closer to your router, then reset the plug again.