I can't set up my Wyze Lock Google Home Integration

Problem

You can't set integrate your Wyze Lock with Google Home / Assistant. When pairing your Wyze Lock in the Google app, you do not see your lock under “Choose device”.

Troubleshooting Steps:

1. Make sure you have set the Google Home PIN in the Wyze app under the Wyze Lock settings.
2. Delete the Google Home app. 
3. Reset your Google Home speaker. 
4. Set up the Google Home app and speaker again. 
5. Repeat the steps to Pair above.

If you still cannot set up the Google Home integration for Wyze Lock, please contact our support team so we can help.

Additional Note:

• For every Wyze Lock you own, you must create a Google Home PIN in that lock’s settings. You can use the same PIN for them all, or set a unique PIN for each lock.