Problem:
You step on your Wyze Scale S but it doesn't turn on; the screen doesn't light up.
Troubleshooting Tips:
You may need to replace the batteries.
- Confirm the plastic strip was completely removed from the battery compartment.
- Check that the batteries are installed correctly in the back panel of the device, then step on the scale.
- If the screen doesn't automatically turn on, replace the batteries. Step on the scale again.
Note: Wyze Scale S takes 3 AAA alkaline batteries.