Travel Mode is not working on my Wyze Car.

Problem

You are unable to enable Travel Mode on your Wyze Car.

Troubleshooting

1. Confirm that both the Wyze app and the Wyze Car app are up to date.
   1. In your Wyze app, navigate to the Account tab > tap About. Your current app version will be listed beneath the Wyze logo.
   2. In the Wyze Car app, tap the profile icon in the upper left-hand corner, then tap App information. The current app version will be listed beneath the Wyze Car logo.
   3. Compare your app versions to the latest app versions listed on our Release Notes & Firmware page.
   4. If you find that either of your apps is out of date, head over to your mobile device’s app store and update them.
2. If possible, check that both the car and the camera’s firmware are on the latest firmware versions.
   1. You can check this in the Wyze Car app by going to the camera’s settings > Device Info.
   2. Tap the firmware version next to Cam Firmware Version and Car Firmware Version.
   3. If there are updates available for Wyze Car or the camera, please move forward with updating them.
3. Temporarily disable the phone/tablet’s cellular/mobile data.
4. Remove any existing Wi-Fi network from the phone/tablet’s settings and then try reconnecting.
5. Make sure that the car and camera are close to the phone/tablet while entering Travel Mode.
6. Power cycle Wyze Car.
   1. Unplug the power bank from Wyze Car, wait 30 seconds, and plug the power bank back into Wyze Car.
7. Factory reset Wyze Cam v2.
   1. Remove any microSD card inserted into the camera.
   2. With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds until the status light on the front of the camera turns solid yellow.
   3. Once the status light starts flashing yellow, set up the camera as new.