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My Car Cam shows a solid yellow light.

Problem

Your Wyze Car’s camera status light shows solid yellow.

Troubleshooting

  1. Make sure the camera is powered using the power cable that came with the camera.
  2. If using Wyze Power Bank, verify that the power bank is fully charged and powered on.
    • It takes 6 hours to charge from 0-100%.
    • The status light will have 4 solid white lights once fully charged.
  3. Ensure the power cable (and adapter, if applicable) is securely inserted into both the camera and a power source.
  4. If possible, try an alternate power source or cable/adapter.
  5. Power cycle Wyze Car.
    1. Unplug the power bank from the car and camera, wait 30 seconds, then plug it back in.
  6. Factory reset Wyze Cam v2.
    1. Remove any microSD card inserted into the camera.
    2. With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds until the status light on the front of the camera turns solid yellow.
    3. Once the status light starts flashing yellow, set up the camera as new.

Note: Only Wyze Cam v2 is able to be turned into a Car Cam. 

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