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I’m unable to log into the app when using the Brave browser.

Problem

You experience issues when logging into your Wyze app with the Brave browser.

Screenshot 2023-09-05 at 12.39.25 PM.png

Troubleshooting

  1. Open the Brave browser.
  2. Navigate to Settings.
  3. Select Brave Shields & privacy.
  4. Scroll down and look for a setting named Allow app links to open in apps outside of Brave or similar, then turn on this setting.
    • Note: Settings names and placements may differ on different device models or versions of Android.
  5. Return to the login page of the Wyze app and try to log in again.
Note: This login is only available for Wyze app 2.45 and above. Not sure what app version you’re on? You can find this in your Wyze app by going to the Account tab > About. You can compare your app version to the latest app version listed on our Release Notes & Firmware page.

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