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My Wyze Video Doorbell Pro's battery life is poor


Your Wyze Video Doorbell Pro's battery life is poor. The battery drains more quickly than expected.

Note: Keeping the livestream open for long periods of time, as well as recording a lot of motion events can drain the battery faster.   


  1. Confirm your Wyze app and firmware are up to date.
    1. In your Wyze app, navigate to the Account tab > tap About.
    2. Your current app version will be listed beneath the Wyze logo. 
    3. Compare your app and firmware version to the latest app version listed on our Release Notes & Firmware page.
    4. If you find that your Wyze app is out of date, head over to your mobile device’s app store, and update the Wyze app. 
    5. If your doorbell's firmware is out of date, go to Account > Firmware Update to update your Wyze Video Doorbell Pro.
  2. Make sure you're using the charging adapter that came with Wyze Video Doorbell Pro.
  3. Fully charge the doorbell before reinstalling.
    • It takes 4 hours to charge from 0-100%. 
  4. Check the signal strength for both Wyze Video Doorbell Pro and Wyze Chime Pro.
    • Go to your doorbell's Settings > Device Info.
  5. Check if there are a lot of events being triggered per day.
    1. In the Wyze app, go to the Events tab and tap Cameras to filter by your doorbell.
    2. If you have an excessive amount of events, this could be draining your battery faster than expected.
      1. Go to your doorbell's Settings > Detection Settings to adjust your settings to Low.

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