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Can I recover my videos if my Wyze Cam is stolen?

Yes, with a subscription and Wyze Web View.

We're sorry your Wyze Cam was swiped 😞 . As long as you have a subscription to Cam Plus or Cam Unlimited, you should be able to recover the last 14 days of events.

To recover your videos from a stolen Wyze Cam:

  1. Go to https://my.wyze.com/events/recovery.
  2. Log into your account. You must have an active Wyze subscription.
  3. You can view your deleted cameras' cloud videos on the next page.

Additional Notes: 

  • This feature is only available on Wyze Web View, not within the Wyze app.
  • This feature only works if your camera has been deleted, and is no longer accessible in your Wyze app.
  • Your deleted camera will show up with it's MAC name, not previous camera name.
  • You can click on individual events and sort them, similar to the Events Details page.
  • No videos? It's likely that your camera hasn't been deleted and is still on your account. You can download your videos from the Wyze app.

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