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Wyze App FAQ

  • What is the difference between a log submission and a support ticket?
  • Why hasn't Wyze Support replied to my support ticket?
  • What happens when I submit a log?
  • How do device groups work on the Favorites tab?
  • Can I recover my videos if my Wyze Cam is stolen?
  • Wyze App 3.0 Frequently Asked Questions
  • Important: Update your Wyze app to 2.45+ ASAP
  • Automatic Firmware Updates
  • Does the Wyze app have a dark mode?
  • Does the Wyze app support Picture in Picture?
  • Can I change the notification sound?
  • How do I stop getting the error with manual recording or photos?
  • How can I change microphone permissions?
  • How many products can be set up on the Wyze app?
  • How to find your installed app version?
  • Can I use the Wyze app while I have a VPN active on my phone?
  • What does the Hardware Decoder do?
  • How to flash your Wyze Cam firmware manually
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