For Android:
- Go to your phone's setting and find the Wyze app settings. This is usually under 'Apps' or 'Apps & Notifications' sections.
- Go into the 'Permissions' section of the settings.
- Confirm the 'Microphone' permission is enabled.
For iOS:
- Open your phone's settings, scroll down until you see the Wyze app and select it.
- Under 'Allow Wyze to access' confirm that the 'Microphone' setting is allowed.