⚡️ Heads up! The Wyze app got a major update on 7/24/2024 with Wyze App 3.0. The home tab looks and functions differently, so check out the new features here and find the FAQ on wyze.com.
Here are our most popular FAQs for the new Wyze App 3.0!
What are the minimum OS requirements for Wyze App 3.0?
Wyze App 3.0 requires iOS 15.0+ or Android 9.0+. If you're on an older OS, your most up-to-date app version is Wyze App 2.50.
What's new in Wyze App 3.0?
There's a lot! We're really excited about the new Home page, which now has three tabs: Favorites, Devices, and Automations (formerly Rules). There's also a new onboarding flow for you to check out, and some of your favorite icons have new homes. (link to: https://support.wyze.com/hc/en-us/articles/26188587920795-Key-Updates-Coming-in-Wyze-App-3-0
How can I tell if I have the new app?
Check the Wyze app badge. If the background is black with a blue gradient W, you're on the latest!
I don't have the option to update to Wyze App 3.0 yet. What gives?
Don't fret! We're releasing the app in batches over the next 1-2 weeks to not overwhelm our support folks. It'll be in your app store soon!
Do I need a subscription for the new app?
Nope, no subscription needed. Every Wyze user with a compatible phone or tablet can download the latest app and access this new interface and experience. You can be a free (plan-less) user or a Cam Unlimited subscriber; we're giving everyone the best experience. (link to: Cam unlimited page)
How do I customize my Home tab? Will it be blank?
To get you started, Wyze App 3.0 will automatically add your 5 most-used devices and groups to your Favorites list. You can add to this list by tapping the star icons on the Devices or Automations tabs. You can also sort your Favorites by tapping and dragging items where you want them.
How can I add my live streams on the Home tab?
You can view the Live stream of any Wyze Cam by adding it to your Favorites list. Once added, the live stream for those cams will play automatically when you open the app. Note: To preserve battery life, our battery-powered cams must be launched first to view the live stream.
Does Wyze App 3.0 support dark mode? 🌙
Yes, Wyze App 3.0 introduces even more support for dark mode! Dark mode is now available on the Home tab, the new onboarding flow, and more pages for a sleek a modern look that's easy on the eyes. While dark mode is not yet support on all existing pages, we are committed to ongoing improvements and will continue to work on expanding dark mode throughout the app.
Will my existing app settings and data stay in place after updating to Wyze App 3.0?
Yes, all of your existing settings, data, and device configurations will be retained after updating to Wyze App 3.0. The update is designed to enhance your experience without disrupting your current setup.