To factory reset Wyze Duo Cam Doorbell:
- Remove any microSD card inserted into the camera.
- With the camera powered on, press and hold the RESET button on the back of the doorbell for 5 seconds or until the voice prompt sounds.
- To access the RESET button, you will need to use the doorbell detaching pin to remove the back plate from the doorbell.
- Once the status light starts flashing red, set up the camera like new by following along in the app or check out our Wyze Duo Cam Doorbell Setup Guide.
Note: If you’re troubleshooting issues with your Wyze Duo Cam Doorbell, be sure to submit a log before performing a factory reset.