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Understanding your Wyze Palm Lock’s Status Lights

You’ll find the status lights on the front of your Wyze Palm Lock. No light? Make sure the main battery pack is inserted.

⚡️ All Wyze devices have a handy status light that helps determine what state the device is in.

Wyze Palm Lock Status Light Guide

Wyze Palm Lock Status Lights: During Setup

  • Pulsing red The device is resetting and entering the setup stage.
  • Pulsing greenThe device is connecting to Wi-Fi.
  • Solid green for 3 seconds – The device connection to Wi-Fi was successful. 

 

Wyze Palm Lock Status Lights: After Setup is Complete

  • Marquee green light - The lock has been successfully locked or unlocked.
  • Short flashing red light - The lock failed to unlock.
  • Solid green light - The lock or palm/passcode is working properly.
  • Solid green light - The lock successfully locked.
  • Flashing red light for 5s - The door lock is not working properly.
  • Pulsing white light (palm icon) - The lock is ready for palm recognition.
  • Solid white light (number icons) - The lock is ready for the passcode.
  • Flashing red light for 5s (low battery icon) - Door lock main battery level is below 25%.

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