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Shop and Order History

Conveniently purchase products directly from your Wyze app!

The Shop tab allows you to purchase Wyze products directly through the in-app Wyze Shop and automatically connect orders to your Wyze account. 

To purchase products via the Wyze Shop:

  1. Open the Wyze app and navigate to the Shop tab.
  2. Tap on the product you'd like to purchase, adjust the quantity at the bottom of the page, and select Add to Cart. Tap the back arrow in the upper left-hand to select additional products.
    • To purchase through Amazon Prime, simply tap Buy with prime, log into your Amazon account, enter your shipping and purchase information, and then tap Place order.
  3. Tap the Cart icon in the upper right-hand corner of any Wyze Shop page when you are ready to complete your order, then tap Check Out.
  4. On the Checkout page, you can review your shipping and contact details before selecting your payment type - Credit/Debit card, PayPal, Amazon Pay, or Klarna.
    • The PayPal option will open a browser page to confirm your PayPal account information.
    • The Credit or Debit Card option pulls up a small tab at the bottom of the screen. Selecting Credit or Debit Card will prompt you to fill out your Card Details on the next screen.
    • The Amazon Pay option will prompt you to log into your Amazon account.
    • The Klarna option will redirect you to Klarna to complete your purchase securely.
  5. After filling out your payment information, enter your shipping and billing address. If you select Save this address for future orders, the address you enter will auto-populate the next time you purchase Wyze products through the in-app Wyze Shop.
  6. Review all entered information to ensure it is correct and tap Pay now to finish checkout.

Order History

You can look up the history of past orders by navigating to the Shop tab. Once there, tap on Orders to bring up your account's orders that were placed through both the Wyze website and the Wyze Shop.

Note:  Only orders connected to your Wyze account will show up here. If you checked out as a guest on the website or used a third-party seller, you will not see that order under Order History.

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