Every smart product from Wyze has a home in the Wyze app. From Wyze Cam v4 to Wyze Thermostat, if it's connected, you can manage it in the Wyze app.
To get started with the Wyze app:
- Download the Wyze app from the Apple App Store or the Google Play Store.
- Once downloaded, tap the Wyze icon to open the app.
- Create a Wyze account, and/or sign in to your Wyze account.
- To create a Wyze account:
- Tap Sign up on the app screen.
- Enter your email address, then set a password for your account.
- Tap Continue.
- Follow the on-screen instructions to finish setting up your account.
- To create a Wyze account:
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Connect your phone/tablet to your 2.4 GHz Wi-Fi network.
- Note: You must be connected to a 2.4 GHz Wi-Fi network to set up a Wyze device.
- Once you’re all set, tap on the + plus sign in the top right corner of the Wyze app then Device to set up your very first Wyze device!
Additional Notes
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Wyze app version 3.0 and above is compatible with Android 10.0+ and iOS 16.0+ devices only.
- Devices using a 32-bit operating system are not compatible with Wyze app 3.0.
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Wyze app version 2.50 and below is compatible with Android 7.0+ and iOS 14.0+ devices only.
- Using the Wyze app on an older device that doesn’t meet the requirements may cause compatibility issues.
- Due to hardware/software limitations, not all Android or iOS devices may be compatible even if they meet the app requirements.
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For devices running lower Android/iOS versions:
- If the device already has the Wyze app installed, you can continue using it, but you will not be able to upgrade to a newer version of the Wyze app.
- If the Wyze app is uninstalled from your device, you will no longer be able to reinstall it.
- The Wyze app is not compatible with Windows phones/tablets or Kindle Fire tablets.
- The Wyze app does not work with certain devices such as Wyze Night Light or Wyze Handheld Vacuum, which are not connected/smart devices.
- If you have any problems downloading and using the Wyze app, make sure your device software is up to date.