Articles in this section

How to upgrade your Wyze Cam Outdoor firmware

Whenever there is a firmware update, you'll receive a prompt to update. If you dismiss the prompt without updating, you can still do so later.

To update your Wyze Cam Outdoor firmware:

  1. In the Wyze app, tap Home, then your Wyze Cam Outdoor
  2. Tap on the Settings icon SettingsGear.png on the top right, then Device Info
  3. Tap Firmware Upgrade to upgrade if a new version is available.

Screenshot_20191230-100148.png

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.