Make sure Alexa is selected as your voice assistant.
Wyze Headphones come with Alexa Built-in! But by default, your mobile device's own voice assistant (ex. Siri) is selected. You must set up Alexa as your voice assistant in your headphones' Settings.
To use Alexa with Wyze Headphones:
- In the Wyze app, tap on your Wyze Headphones.
- Tap the Settings gear, then Voice Assistant.
- Select Amazon Alexa.
- In the Amazon Alexa app, follow the prompts under your Device Settings to add Wyze Headphones as a device.