Skip to main content
Logo
Support
Logo
Wyze Shop Service Status
Español (México)
  1. Wyze
  2. More Products
  3. Lifestyle
  4. Wyze Headphones
  5. Wyze Headphones Troubleshooting

Wyze Headphones Troubleshooting

  • Wyze Headphones Connectivity Troubleshooting
  • My Wyze Headphones are not charging.
  • The microphone doesn't work when using an audio cable.
  • My charged headphones aren't turning on after removing from charger.
  • Wyze Headphones won't connect to Windows 10 via Bluetooth.
  • Audio quality is poor when I make a phone call.
  • Auto-pause isn't working on my Wyze Headphones.
  • My headphones audio is distorted, cutting out.
  • Voice quality is poor when using Zoom on PC
  • Alexa isn't working with Wyze Headphones
  • Understanding your Wyze Headphones Status Light
  • How do I factory reset the headphones?
  • My headphones are not responding to touch controls
Wyze logo White

© 2025 Wyze Labs, Inc

Support

  • FAQ & help center
  • Returns & warranties
  • Request a return
  • Check order status
  • Replacement parts

Get involved

  • Join the community
  • Beta testing
  • Affiliate program
  • Report a security vulnerability

Company

  • About
  • Contact
  • Careers
  • Blog
  • Security & Trust
  • Facebook
  • Instagram
  • YouTube
  • TikTok
  • Twitter