To cancel your Wyze Home Monitoring subscription:
- From your computer, visit https://services.wyze.com
- On the top right, click Sign In.
- Enter your login details, then click Login.
- On the top right, hover and click My Account.
- Under My Subscriptions, click Edit next to Wyze Home Monitoring.
- Click Cancel Subscription, then Yes cancel subscription to confirm.
- Once this is complete our system will stop your subscription from renewing.
- You'll be able to use your Wyze Home Monitoring service until it expires.
- If you cancel your service within 30 days of purchase and return the Starter Kit, you'll get a full refund.
- If you want to reactivate your subscription, follow the same steps above. Under My Subscription, click Reactivate, then Reactivate again to confirm.