Problem
Wyze Bulb Cam’s light is not flashing when the siren sounds.
Troubleshooting
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Confirm that the Wyze app is up to date.
- In your Wyze app, navigate to the Account tab > tap About.
- Your current app version will be listed beneath the Wyze logo.
- Compare your app version to the latest app version listed on our Release Notes & Firmware page.
- If you find that your Wyze app is out of date, head over to your mobile device’s app store, and update the Wyze app.
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If possible, check that Wyze Bulb Cam’s firmware is up to date.
- You can check this by going to the Account tab > Firmware Update.
- If there is an update available for the camera, please move forward with updating it.
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Ensure the Bulb Settings are set correctly.
- Navigate to the camera's settings > Bulb Settings.
- Under Other Settings, toggle on Flash Light With Siren.
- Note: If you do not want your camera to flash when the siren sounds, then you can toggle off this setting.
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Power cycle Wyze Bulb Cam.
- Manually turn off the socket via the light switch for 10 seconds, then turn it back on.
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Factory reset Wyze Bulb Cam.
- Remove any microSD card inserted into the camera.
- With the camera powered on, press and hold the setup button on the side of the camera for 10 seconds until the status light on the front of the camera turns solid red.
- Once the status light starts flashing red, set up the camera like new.