This article contains instructions on how to factory reset your Wyze Battery Video Doorbell. Before proceeding, back up important data if needed. This operation will clear local data and restore all settings to default.
To factory reset Wyze Battery Video Doorbell:
- Use the included Doorbell Detaching Pin to remove the doorbell from the back panel, if the doorbell is mounted.
- Remove any microSD card that is inserted into the doorbell.* The next step will reset your device.
- Single-press the SETUP button on the back of the doorbell.
- Pressing the SETUP button will fully reset the doorbell. "Ready to connect" will sound.
- Set up the camera like new by following along in the app. Related article: Wyze Battery Video Doorbell Setup Guide.
Note:
- If you’re troubleshooting issues with your Wyze Battery Video Doorbell, be sure to submit a log in the Wyze app before performing a factory reset.
- * If you have one installed, you must remove the microSD card before resetting your Wyze Battery Video Doorbell.
What happens when you factory reset your Wyze Battery Video Doorbell:
The device settings and previous Wi-Fi/setup state are cleared.
The current firmware version remains intact.
The doorbell must be set up as a new device before it can be used again.