Articles in this section

How do I power cycle the safe?

Brenda
Updated

To power cycle Wyze Gun Safe:

  1. Use the backup key to unlock Wyze Gun Safe.* The keyhole is located on the left side of the safe, underneath the hidden cover. Insert the key and turn counterclockwise to unlock the safe.
  2. Press the eject button (lower half) to remove the battery case.
  3. Remove the 4x AA batteries from the battery case. 
  4. Wait about 5 seconds and reinsert the batteries into the case then place the case back into the slot.

* DO NOT place the Backup Keys into your Wyze Gun Safe. 

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.