Articles in this section

How do I factory reset Wyze Gun Safe?

To factory reset Wyze Gun Safe:

  1. Use the backup key to unlock Wyze Gun Safe.* The keyhole is located on the left side of the safe, underneath the hidden cover. Insert the key and turn counterclockwise to unlock the safe.
  2. Delete the gun safe from the Wyze app.
  3. Press and hold the pairing button inside the safe for about 3 seconds until you hear a beep and set up like new.

* DO NOT store the Backup Keys in Wyze Gun Safe.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.