Problem
Wyze Gun Safe will not open when using an access code, fingerprint, key, or the app.
Troubleshooting
- Make sure you are using one of the original keys that came with Wyze Gun Safe.
- Verify that the key is completely in the tumbler of the lock before attempting to turn it.
- If you’re still unable to turn the lock, try opening the gun safe using one of the other methods of entry: the Wyze app, your fingerprint, or the access code.