Skip to main content
Logo
Support
Logo
Wyze Shop Service Status
Español (México)
  1. Wyze
  2. Cameras
  3. Wired Cameras
  4. Wyze Cam OG
  5. Wyze Cam OG Troubleshooting

Wyze Cam OG Troubleshooting

  • My Wyze Cam OG is not detecting when my garage door is open/closed.
  • My Wyze Cam OG isn’t detecting motion as expected.
  • I'm unable to stack my cameras.
  • Wyze Cam OG Setup Troubleshooting
  • Understanding your Wyze Cam OG Status Light
  • There are no voice prompts doing setup.
  • My camera's status light is solid red.
  • The live stream's audio quality is poor.
  • I can't load the linked camera's live stream in Picture in Picture (PIP) mode.
  • My Wyze Cam OG is not turning on when connected to power.
  • My Wyze Cam OG spotlight does not turn on automatically.
  • I can't link my Wyze Cam OG cams together in the app.
  • Wyze Cam OG Connectivity Troubleshooting
  • My Wyze Cam OG firmware isn't updating.
  • How to factory reset your Wyze Cam OG
  • How do I restart my Wyze Cam OG?
  • How do I power cycle Wyze Cam OG?
Wyze logo White

© 2026 Wyze Labs, Inc

Support

  • FAQ & help center
  • Returns & warranties
  • Request a return
  • Check order status
  • Replacement parts

Get involved

  • Join the community
  • Beta testing
  • Affiliate program
  • Report a security vulnerability

Company

  • About
  • Contact
  • Careers
  • Blog
  • Security & trust
  • Facebook
  • Instagram
  • YouTube
  • TikTok
  • Twitter