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How do I change my Wi-Fi details?

For most Wyze products, set up your device again in the Wyze app.

Your Wi-Fi details are sent while setting up your Wyze device. If you update your Wi-Fi network details (different Wi-Fi name and password) you must set up your Wyze devices again with your new Wi-Fi details. 

📌  Got a new router and don't want to set up all your devices again? Set the Wi-Fi name and password to the same as you had before.
Cameras 👋 

To update your Wi-Fi details for your Wyze Cam:*

  1.  In the Wyze app, tap Home.
  2. Tap the plus sign + on the top left, then Add Device > Cameras.
  3. Tap on your camera version.
  4. Follow the on-screen prompts to set up your camera again.

* This process applies to Wyze Cam v1, v2, v3, v3 Pro, Wyze Cam Pan v1/v2/v3, and Wyze Cam OG and Telephoto, Wyze Battery Cam Pro, Wyze Cam Floodlight v1/v2 and Wyze Cam Floodlight Pro.

To update your Wi-Fi on other Wyze Cam-related devices:

  • Wyze Cam Outdoor v1/v2
    1. Delete the outdoor camera from the Wyze app. (Edit pencil > Edit Devices).
    2. Follow the steps above to set up your camera again. 
  • Wyze Base Station
    1. In the Wyze app, tap on your Wyze Base Station.
    2. Tap on the settings gear on the top right.
    3. Tap Device Info > Wi-Fi Network.
    4. Follow the on-screen steps to finish the setup using your new Wi-Fi info or by following the steps in our Wyze Base Station Setup Guide.
  • Wyze Video Doorbell
    1. With the doorbell connected to power, press the Reset button on the back of the device.
    2. Set up your doorbell with your new Wi-Fi details using the Wyze Video Doorbell Setup Guide.
  • Wyze Video Doorbell Pro
    1. Press and hold the button on the side of Wyze Chime Pro for 3-5 seconds until it says "reset successfully". 
    2. The Wi-Fi signal LED will start flashing red > solid yellow > flashing yellow. 
    3. The device is now ready to be set up again like new using the new Wi-Fi info by following the steps in our Wyze Video Doorbell Pro Setup Guide.
Connected Home 🏠 

To update your Wi-Fi details for your Connected Home products: 

  • Wyze Thermostat
    1. Reset the thermostat by pressing and holding the control wheel for 10 seconds.
    2. Set up your thermostat with your new Wi-Fi details using the Wyze Thermostat Setup Guide.
  • Wyze Air Purifier
    • Press and hold the Auto Mode and Fan Speed buttons until the Wi-Fi icon starts to flash.
    • Set up the air purifier like new using the new Wi-Fi info by following the steps in our Wyze Air Purifier Setup Guide. 
  • Wyze Lock Gateway
    1. In the Wyze app, tap on your Wyze Lock Gateway. Tap Settings > Update WiFi Network.
    2. Follow the on-screen steps to update your Wi-Fi network by following the steps in How to change the Wi-Fi details on your Wyze Lock Gateway.
  • Wyze Sense Hub and Wyze Sense v2
    • Reset your Wyze Sense Hub by single-pressing the reset button on the back of the hub.
    • Set up the devices like new using the new Wi-Fi info by following the steps in our Wyze Home Monitoring Setup Guide.
  • Wyze Sense v1
    • Walk through setting up your sensors like new using the new Wi-Fi info by following the steps in our Wyze Sense Setup Guide.
  • Wyze Sprinkler Controller
    • Press and hold the Reset button on the back of the controller for 10 seconds until the lights start flashing yellow. 
    • Set up Wyze Sprinkler Controller like new using the new Wi-Fi info by following the steps in our Wyze Sprinkler Installation Guide.
  • Wyze Robot Vacuum
    • Press and hold the home button for 5 seconds. 
      • You should hear a “factory reset will begin” voice prompt.
    • Release and hold the home button again for 5 seconds.
      • You should then hear a “factory reset was successful” voice prompt.
    • Set up your vacuum like new using the new Wi-Fi info by following the steps in our Wyze Robot Vacuum Setup Guide.
Power & Lighting ⚡️ 

To update your Wi-Fi details for your Power & Lightning products: 

  • Wyze Bulb v1/v2 and Wyze Bulb Color/BR30
    • Turn on/off the light switch associated with the bulb 3 times.
    • Wait for your Wyze Bulb to start pulsing slowly.
    • Once the bulb starts pulsing, you can set up the device like new with the new Wi-Fi information.
      1. In the Wyze app, tap Home, then tap the + plus sign on the top left.
      2. Tap Add Device > Power & Lighting.
      3. Tap on your bulb type.
      4. Follow the on-screen prompts to set up your bulb again using the new Wi-Fi info.
  • Wyze Floor Lamp
    • Toggle the power switch on the cord 5 times.
    • Once the light begins flashing, set up your lamp like new using the new Wi-Fi info by following the steps in our Wyze Floor Lamp Setup Guide
  • Wyze Light Strip and Wyze Light Strip Pro
    • Press and hold the side button on the controller for 7+ seconds until the strip starts pulsing.
    • Once the lights begin flashing, set up your strips like new using the new Wi-Fi info by following the steps in our Wyze Light Strip (and Pro) Setup Guide
  • Wyze Plug v1/v2
    • Press and hold the on/off button on the side of the plug until the status light begins to flash blue.
    • Once the status light begins to flash blue, set up your plug like new using the new Wi-Fi info by following the steps in our Wyze Plug Setup Guide
  • Wyze Plug Outdoor
    • Press and hold one of the power buttons for 10 seconds. 
    • Once the status lights begin flashing, set up your plug like new using the new Wi-Fi info by following the steps in our Wyze Plug Outdoor Setup Guide. 
  • Wyze Switch
    • Press and hold the switch button for 20 seconds.
    • When the LED status begins to blink quickly, release the button.
    • Once the status light blinks slowly, set up your switch like new using the new Wi-Fi info by following the steps in our Wyze Switch Setup Guide
Wyze Lifestyle 🪴  

To update your Wi-Fi details for your Lifestyle products: 

  • Wyze Gun Safe
    • Open the Wyze Gun Safe, and press the pairing button for about 3 seconds.
    • Once you hear a beep, set up the safe like new using the new Wi-Fi info by following the steps in our Wyze Gun Safe Setup Guide. 

 

 

Additional Notes:

  • The steps in this article should be followed whenever you change your Wi-Fi network name, password, or any other details on your Wi-Fi network.
  • For Wyze Cams (not including Wyze Cam Outdoor), you do not need to delete the camera from the Wyze app. Repeating the setup process will override the previous Wi-Fi setup. Other camera settings will be retained.
  • Don't see your device listed here? Then it doesn't connect to Wi-Fi and won't be affected if you change your Wi-Fi network details. Examples: Wyze Headphones, Wyze Lock Bolt, Wyze Scale S. 
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